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East of West is concerned with being a good steward of our culture, our community and our environment. One way we do that is by producing most of our merch offerings on-demand. This means we are keeping our impact on the environment lower, by not creating excess and unwanted inventory that is likely to eventually become landfill.
It also means that it may take slightly longer to reach you than when purchasing from those larger brands or retailers that are trying to clear inventory from their warehouses. We use a few vendors, time may be only a few days or a week or more depending upon the vendors, the item and the distance shipped. If you purchase multiple items, they may also arrive in multiple packages.
All sales are final. But, of course let us know if any product arrives faulty. We’ll see what we can do.
We ship worldwide (even outside of Texas). Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. You, the customer may be responsible for these fees to the appropriate customs agency